The flytag hungs with a steel cable outside the luggage near by the airline's paper tag. It allows all travelers to connect their flight details for identification by airlines and airports (departure, stopovers, arrivals). Each flytag is unique. It contains various identification barcodes as well as specific system information. It is updated by the traveler with the mobile application. It’s simple and efficient. Travelers scan their boarding passes and checked bag receipts and connect the details to the flytag. The flytag is configure to be identified by airlines and airports system readers. The flytag is universal, permanent and reusable. It works for all airlines (international, charters or low cost). Flight details are only stored in the customer area and deleted when luggages is retrieved. No information is collected by AeroTAG. Solid, unique and premium quality, the read rate is close to 100%. The flytag meets the tailor-made needs of travelers using different airlines to final destination. It’s a reality, 100% of the lost luggage did not have a flytag.
Aware that the luggage journey is not a long calm river, AeroTAG integrates a dedicated global assistance. The « concierge » intervenes, in complex cases, to facilitate the search and express luggage recovery. Included in all offers, you request it from anywhere thanks to the mobile application. This saves you from phoning dozens of times locally to a number that does not pick up or wasting your time with "X" parties for a disappointing result. Moreover, we are the only player whose core business is dedicated to « checked luggage protection and safety ». Thanks to our know-how, we help to prevent luggage from loss as well as drastically reduce recovery times. For this reason, we have been selected by RMC Discovery as one of the major innovations contributing to improve passenger satisfaction. If despite our best efforts, we fail in our mission, we will reimburse you keeping service benefit. Just to tell you, the confidence that we have in our service (see product conditions).
Chloé leaves for Thailand with a stopover in Dubai ; but her luggage leaves for Moscow. Chloé is informed by the app. She makes a claim to the last airlines used for her journey but has to leave immediately for other places and countries. This makes her file very complex for her and airline employee locally. Chloé requests the concierge service via the app. The concierge takes care of everything (companies, airports, baggage handlers, customs, etc.) and keeps Chloé systematically informed about results. Mathieu becomes her privileged contact. He will manage an express luggage recovery and handling to Chloé’s location.
All airlines worldwide
Global luggage flight plan
App available in seven languages
+33 1 80 90 99 90
2 clicks are enough
Active traçeability in case of problems
Eco-management, No battery
Protection reusable 3 in 1
Refunded, if lost bag ( see conditions)
From monday to Friday 10h00 to 17h30