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A Why choose AeroTAG?

THE BEST WAY TO PROTECT YOUR LUGGAGE IN THE PLANE HOLD WHEREVER YOU ARE.

The problem

Every second, a bag is lost around the world (86,000 per day). It is all spoiled trips and stays. The problem is often due to the airline's barcode label not been recognized by computer systems. They end up sold at auction or sent to an unclaimed bagage center (7000 items per day).

The need

How can you make sure your luggage arrives at its destination when so many are lost every year?

The solution

All airlines recommend attaching an identification tag outside the luggage. AeroTAG includes an electronic luggage card, a mobile application and a concierge service. It is a complete anti-lost baggage service wherever you are. We protect your luggage, you enjoy your travels.

AGlobal luggage traceability wherever you are

Mobile app

Did you know that 26 million passengers were victims of a bag loss in 2018 *? So that's 26 million wasted trips. The AeroTAG mobile application allows you to connect your flight information to your luggage. It allows you to be alerted and follow the bag status in the event of a problem. You remain informed about the traceability in the event of routing error, delay or if your bag has been damaged. It is a complete baggage protection and traceability service in accordance with airlines worldwide practices and recommendations (IATA *). In addition, the application's functionalities allow you to save a digital passport copy and obtain a free compensation analysis in the event of flight delay. So why waiting?

* source : IATA, SITA.  

application mobile AeroTAG pour bagage égaré

AMULTI-AIRLINES LUGGAGE IDENTIFICATION

Electronic identification bag card

The baggage card allows the identification of the luggage barcode flight plan in order to be recognized by computer systems. It is seamlessly connected to your mobile phone. It avoids loading errors thanks to the information it contains with IATA* standards (from departure to arrival including multiple companies). Solid and quality premium, its reading rate is close to 100%Permanent and reusable, it hangs outside the luggage with a steel cable. The AeroTAG luggage card is ideal for easy identification luggage route.

Carte d'identification universelle Aerotag pour bagage en soute

AONLINE SUPPORT WHEREVER  YOU ARE

Dedicated luggage concierge

Aware that the luggage routes are not always simple, the AeroTAG service includes an online baggage anti-loss concierge service. The concierge service is involved, in complex cases, in order to find the luggage and facilitate its recovery. He takes care of everything while keeping the owner systematically informed. The service is included in all packages. This saves you from calling dozens of times locally to a number that does not respond or from having a hell of a ping pong game to conclude with a disappointing result. AeroTAG is the only player whose core business is the Cheched luggage protection. Our expertise allows us to move quickly solving problems. And if despite all our efforts, we have not succeeded in our mission, we will reimburse you (see conditions). But please note that to date our missions have always been successful.    

Support en ligne pour aider à retrouver le bagage où que vous soyez

 

EXAMPLE OF SCENARIO

Chloé travels to Thailand with a stopover at Dubai but her luggage leaves for Moscow. Chloé is informed by the application. She makes her statement to the company and follows the progress. But Chloé visits several cities and countries. This makes his case more complex. In order to have a fast and efficient management, the concierge service intervenes. Mathieu becomes chloé’s unique and dedicated contact. He will take care of everything (airlines, airports, luggage handlers, customs, etc.) in order for Chloé to retrieve her luggage quickly. And Chloé, meanwhile? She is reassured and enjoys her stay.



2019 AT GLANCE

105653

Protected luggages

6203

Alerts

556

Concierge

0000

Lost

Voir le film AeroTAG sur RMC DECOUVERTE

Order AeroTAG

1) Buy your cards and benefit of exclusive services. 
2)
 Download the mobile app. 
3)
 Create your account and activate the service. 
Hang the electronic luggage card with the steel cable to the luggage.

At each travel, two clicks are enough  :

  • Proceed as usual checking your luggage.
  • Before boarding : scan the boarding pass and bag receipt. This action connects the flights route and activate the services to avoid luggage loss. 
    Up to you, we wish you a very nice bag!

A Choose your Formula

AEROTAG Rechargeable selon besoin - Meta titles

RECHARGEABLE PROTECTION

Without commitment and as you wish

AEROTAG service et durée illimité - Meta titles

UNLIMITED PROTECTION

Peace of mind for all trips

A We protect your lugagges,
You enjoy your trips

GLOBAL

All airlines worldwide 

Global luggage flight plan 

 App available in seven languages


Advice ? question ?

+33 1 80 90 99 90

SIMPLE

2 clicks are enough

Active traçeability in case of problems

Eco-management, No battery


Payment 100% secured

Paiement sécurisé

UNIQUE

Protection reusable 3 in 1

Luggage Concierge 

Refunded, if lost bag ( see conditions)


Contact-us

From monday to Friday 10h00 to 17h30